Warranties & claim

Warranty Claims

At the discretion of Cricket store online we offer a warranty against any fault of manufacture or defective materials for a period of 6 months.

Should you believe a warranty claim to be necessary, the product must be returned to us for inspection. Proof of purchase is required to be provided for any claim to be valid.

The warranty period does NOT include the following;

  • misuse
  • insufficient knocking in and preparation prior to use ( bats )
  • superficial cracking
  • damaged edges or toe, or excessive use
In the case of replacement product, the remaining warranty period on the existing product only will be carried onto the replacement bat.

Bats used against bowling machines are not returnable as these especially damage cricket bats.

Things we do cover :

Broken handles

Loose handles

Storm Damage. Learn More.


Please email all claims to support@cricketstoreonline.com